---
title: How to Create a Customer Journey Map [Free Template]
description: Are you ready to create better digital products? Download the free template to create the best customer journeys
---

![Aerolab](https://hey.aerolab.co/hubfs/CJM_assets/images/aerolab__logo.svg)

Download the free template

# How to create a Customer Journey Map

![A Customer Journey Map](https://hey.aerolab.co/hubfs/CJM_assets/images/cjm__hero-img_mobile.svg)

A Customer Journey Map (CJM) is a graphic representation that tells the story of a customer’s complete experience with a product or service: from the initial contact, through the engagement process and culminating in a long-term relationship.

Download now

![A Customer Journey Map](https://hey.aerolab.co/hubfs/CJM_assets/images/cjm__hero-img.svg)

### This free template will help you:

- ![](https://hey.aerolab.co/hubfs/CJM_assets/images/steps-01.svg) Understand the required components to create an effective CJM
- ![](https://hey.aerolab.co/hubfs/CJM_assets/images/steps-02.svg) Define the stages you need to analyze according to your business.
- ![](https://hey.aerolab.co/hubfs/CJM_assets/images/steps-03.svg) Fill in the corresponding template with your business’ customer journey.

## Download the free template now

Understand your customer’s behaviour and start creating digital products that your users will love.

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